Non-verbal communication

publication date 27.04.2015

The non-verbal communication is a communication without words and voice through which people communicate information and their attitudes towards the subject being communicated. It can be conscious and subconscious, depending on whether or not the particular person knows the manifestations of the non-verbal communication and can control them.  

The non-verbal communication includes:  

  • eye-contanct - an ability to look the others in the eye 
  • mimics - the movement of facial muscles
  • gestures - movements of hands, grimaces, ..
  • touch - contact with another person, handshake, pat on the shoulder, embrace, 
  • sense of smell - perception of effluvial sensations
  • temperature - radiation of energy 
  • distance - taking advantage of the distance between the speaker and the listener - 4 basic zones - intimate, personal, social, public
  • arrangement of the body - overall arrangement of the body in space - posture, poses, positions
  • movement - utilizing movement while communicating 
  • work with the time - utilizing the time while communicating 

It is good to know that the non-verbal communication represents information about how much energy the communicator puts into a given discussion or subject, how much it matters to him or her, etc.

The main component of the communication is also the verbal communication.

Advisor ideas

„The operational activities causes falling asleep of managers and whole company.“ more >>

Jiří Střelec Jiří Střelec

Every day is increasing long list of tasks and challenges to be solved. In some companies, you would not have to go home and all the time you could work. It still have not finished the tasks. If managers begin to "drown" in such operative, they easy to forget the long-term development of the company. Strategically managers are starting to fall asleep and  company too with them. They do not notice that the surrounding environment is changing day by day and the competitors has brought new technologies and products. Easy then the time will come when no longer need to work. Please, take some time each week to develop yourself, your team, company. Give regular time regular to working of strategy and vision of the company.