Non-verbal communication

publication date 27.04.2015

The non-verbal communication is a communication without words and voice through which people communicate information and their attitudes towards the subject being communicated. It can be conscious and subconscious, depending on whether or not the particular person knows the manifestations of the non-verbal communication and can control them.  

The non-verbal communication includes:  

  • eye-contanct - an ability to look the others in the eye 
  • mimics - the movement of facial muscles
  • gestures - movements of hands, grimaces, ..
  • touch - contact with another person, handshake, pat on the shoulder, embrace, 
  • sense of smell - perception of effluvial sensations
  • temperature - radiation of energy 
  • distance - taking advantage of the distance between the speaker and the listener - 4 basic zones - intimate, personal, social, public
  • arrangement of the body - overall arrangement of the body in space - posture, poses, positions
  • movement - utilizing movement while communicating 
  • work with the time - utilizing the time while communicating 

It is good to know that the non-verbal communication represents information about how much energy the communicator puts into a given discussion or subject, how much it matters to him or her, etc.

The main component of the communication is also the verbal communication.

Advisor ideas

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More often than not we are drawn into disputes and collision situations. Every time we would like the culprit is someone else, with us being right. Thus, we spend lots of time seeking the truth or rather defending ourselves. Finding the culprit and the cause of the crisis situation makes sense especially with a subsequent improvement in mind.

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