Verbal communication

publication date 06.07.2015

The verbal communication is communication utilizing words and voice. That is, what words, phrases, expressions the communicating person uses. The verbal communication also includes voice pronouncement, laying the stress, pauses, etc.

The verbal communication tells us about a person´s word power and his or her ability to use it. It is greatly influenced by that person´s social status, experience, intentions and their current health.  

In the voice pronouncement, we further distinguish the following features:  

  • acuteness
  • tone quality
  • frequency
  • intonation
  • cadence
  • stylization

The main component of communication is also the  non-verbal communication.

Advisor ideas

„Nobody is going to collect results for the manager.“ more >>

Jiří Střelec Jiří Střelec

The manager is supposed, along with his or her team, to deliver results for the company. That is what they are paid for. The results need to be proven. Not always they are obvious from the reporting, especially if the measurement systems are soft. The manager needs to keep their eyes open, taking into account every change, result, conclusion and communicating them to the others.