List of articles - IT

Cesta zákazníka nástroj péče o zákazníky

Black holes of customer care

Acquiring a new customer is very expensive. Up to 7 times more expensive than…

customer journey, satisfaction

Communication for managers - work with arguments

Communication as a game of arguments

Just as in a game of chess, an opponent reacts to his opponent's move by moving…

facts, power of information

Personal development by own way

Efficiency or success?

Many times we are encouraged to achieve success. Some of us have the will to achieve success rooted deep within…

own way, harmony, success

Right employer pandemic COVID 19

Information for employers in the state…

Almost no one in the Czech Republic has experienced a pandemic. This is a completely…

law, employers, pandemics

Personnel and capacity audit - job positions

Personnel and capacity audit or model…

Personnel and capacity audits are usually approached after management has felt that…

capacity, competence

Communication preparation - facts and information

Well-prepared preparation - the basis…

Before sport activity we take it for granted, prepare the body for physical exercise…

how to prepare communication

Not punish unfairly executives

A blanket restriction from the crisis…

Management in a crisis situation very often reach for blanket measures. For example,…

key workers, crisis

The Competence Center - assessing the managers´ skills

AC/DC cheaper than an HR agency

 It sounds pretty musical indeed, yet it really means assessment and…

assessment center, skills, key

Communication on commencing a new job

How to introduce a new worker

Entering the job of a new worker is the result of a costly and time-consuming…

new worker entering the work

how to set their salary fair

How to set their salary fair

Managers are frequently troubled with  the dilemma whether someone´s…

salary, remuneration, bonus

conflict between teams

How to settle conflicts between teams

 You try to succeed,  to provide your workers with future and job security…

conflict, team, cause

The pitfalls od praising and criticizing

When praising and criticizing do not…

Providing workers with the feedback makes the bread and butter of the manager´…

feedback, praising

Attitude leadership for success

Attitude leadership

With the advent of leadership, the trend of introducing processes is increasingly being sidelined. The processes…

leadership, information

Real manager for temporary company management

Quick changes professionally - REAL…

The basis of management is the experience and knowledge that the company needs for…

interim manager, change

Employee motivation  - crisis

When Standard Employee Motivation Does…

There is more and more work.  It keeps increasing in volume.  Your…

employee motivation, crisis

Changes to ISO 9001: 2015 - Quality Management System

The up-to date system need not fear ISO…

Effectively prepared management system need not fear ISO 9001 changes, for example…

management system, ISO 9001

Press conference

How to increase the effect of a press…

A press conference is a very important tool of Public Relations for communication…

press conference, social

Ineffective communication - the problem rests outside the non-verbal communication

Causes of ineffective communication

The non-verbal communication largely does not tend to be the cause of bad…

communication, non-verbal

Creating products - services

Target group is the key to fulfilling…

Everybody should strive to accomplish their goals – without the exception of…

product, market analysis

Finding the way to people and the change. Ever.

Efficiency of change is where the…

Not a crown wasted. Not an hour of a man´s capacity lost. Yes, such…

change management, potential

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Specialization

Method

Norm

Vojtěch Bednář

Vojtěch Bednář

Counseling (advisor), Management, leadership , Communication (PR), Marketing,…

Radka Hošková

Radka Hošková

Communication (PR), Marketing, Media

Ivona Machová

Ivona Machová

Counseling (advisor), Own way - personal development, Psychology/psychotherapy,…

Marek Mitáček

Marek Mitáček

Quality - Management systems (ISO, IATF, AS), Management, leadership , IT,…

Jiří Střelec

Jiří Střelec

Counseling (advisor), Quality - Management systems (ISO, IATF, AS), Management,…

Pavel Trvaj

Pavel Trvaj

Quality - Management systems (ISO, IATF, AS), Management, leadership , Work…

Advisors

Advisor ideas

„Each golfer will play a bad shot. There is on him how long he will play badly.“ more >>

Jiří Střelec Jiří Střelec

Just as we make a mistake, we understand that anything we underestimated did not do correctly. It's a common learning process without which we would hardly gain valuable experience. It is very important to master emotions, realize the cause and the error no longer continue. The golf in this case, emotions are working on a lot and a bad shot golfer must correct or receives a penalty stroke. It's the same in life. There is paid for each relief.

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