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When praising and criticizing do not work

Poviding workers with the feedback makes the bread and butter of the manager´s work. It primarily includes giving praise, directing and criticizing people. Sadly, in practice, the managers do see the feedback having no effect at all, as it were. They criticize a worker only to see him or her shrug a little and carry on working as they did until then. The thing is, mostly, there is a number...

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„In the consultancy business, the customer “buys“ the consultant´s way of thinking, seeing and knowledge.“ more >>

Jiří Střelec Jiří Střelec

It is their differing way of thinking that can best do away with what we call “an operational blindness“ , and find a way forward in solving the customer´s problems and securing their progress in life.

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