Keywords

Advisors

Pavel Trvaj

Ing. Pavel Trvaj - QESTR - provides consulting and advisory activities in the implementation of management systems according to ISO and OHSAS standards. He also offer educational activities in the field of process, system engineering, ISO standards, safety regulations and the implementation of mandatory statutory health and safety training.

Articles

The up-to date system need not fear ISO 9001:2015 changes

Effectively prepared management system need not fear ISO 9001 changes, for example also 2015. Correctly processed map of processes, individual processes (for example in the flow-chart form) make possible finding: all needed information, direction of the changes and process of risks analysis.

Target group is the key to fulfilling goals

Everybody should strive to accomplish their goals – without the exception of the services and tourism sectors. How to prepare a supply of services in order to attract potential customers? How to compile a product? We will guide you through the very steps of the product compilation for your resort, hotel or guesthouse. The key to success is information – the knowledge of the target g...

Visul models will expedite changes

There are many changes and they have to be made into the reality. Now the question is: How to make it happen quickly and cheaply while paying heed to all the contingencies? It indeed is a very demanding process, especially if the change concerns a larger team of workers or if it reaches across several departments. Here there is a need for a tool or a unitary model to tune all in one line.

TDS CERT „knows how to certify ISO with a human face“…

TDS CERT asserts, though, unlike many others, „they know how to certify ISO with a human face“ and they fully stand up to numbers of both domestic and foreign competitors, where the quality of service, on the one hand, needs to be balanced against the price on the other. 

Internal communication may delay the implementation of the strategy

Nowadays, the internal communication is regarded as a matter of course. After all, there are regular meetings, managers do communicate with their workers on a daily basis, and an awful lot of e-mails are sent every day. It does not mean, though, the internal communication works all right and noway it means it is correctly set to fulfil the company´s strategy. 

Preparation of the small-scale company (ISO) management system

Each entrepreneur who decides to expand their business from a one-man company up will soon feel the need for a system which would coordinate the work of their employees.  Where and how they should begin  -  that is exactly what this article deals with.

Prevent rumours, do internal communication

The company is going downhill, we may be left without work,“ employees are whispering to one another. Thus, a rumour is being born which spreads easily and fast among the workforce without being well founded. During the financial crisis, it only takes a single month with fewer orders, a couple of delayed payments, and mentally disturbing rumour starts spreading among the workers.

Quality Management Systems ISO 9004:2000 Guidelines for performance improvements

The ISO 9004:2000 standard originated as instructions for the performance improvement of organizations. It comprises generalized rules which - if consistently applied by the management - will deliver improved results and performance of their own company.  

Lean Six Sigma – 12 queries and replies

An ever-increasing pressure on efficiency and quality, a need to expedite deliveries to customers demands that all the instruments available be utilized. The LEAN Six Sigma is one such useful and efficient tool.

Methods

7 New Tools of Quality

An increase in working with the so-called soft data has demaned new approaches and methods of processing. Today, hardly any company can do without them. This is exactly the reason why we have the 7 new tools of quality.  

The Process Map

With a company´s management growing ever more demanding and with the necessity to employ more and more processes, a need to emulate is also arising. The process map is a simple quality assurance tool designed to illustrate on the top level everything that the company´s management has to control. 

The 7 Tools Of Quality

They are very basic tools that help the management and quality specialists stabilize processes, enhance the quality level, identify nonconformities, vizualize the status and so on. The 7 tools of quality represent basic methods for lasting improvement in processes. 

Continuous improvement of processes

Continuous improvement is a long-term process designed for well-established companies to avoid stagnation and keep their position on the market. The point is to get the workers actively involved in improving their own work, simplifying the processes, utilizing the technologies avaliable and so on.  

Ishikawa diagram

The Ishikawa diagram is a diagram of causes and their effects aimed at finding the most likely cause of the problem being solved. The quality of products and services cannot be improved unless we have found the real cause of the faults being generated. 

Process modelling

Process modelling is graphic or perhaps verbal expression of processes, that is, the sequence in which the individual process activities should be implemented, what inputs and outputs the processes need to work properly. The principal objective here is to enhance the efficiency and performance of the processes and the company as a whole. 

Flowcharts

Flowcharts easily make it possible to describe progress of operations, activities, their sequence or even fundamental relations among them. Thus, each process or activity is made transparent and simplified.

Offers

Modelling and setting the processes and procedures

The manager´s work is to lead their workers by means of effective processes and work procedures, while setting those processes and procedures. A process needs to be linked to reporting so that the manager can learn whether or not it has been set right achieving the desired results to the benefit of the company. Only the results speak for the manager´s quality work, and they need to be...

Company Management System of Quality Step by Step

A proper implementation of a management system into the company so that it can bring fruit in terms of high efficiency and effectivity takes time and some well-trained workers. Sadly, a large number of companies face a time shortage. They need their ISO certificate as soon as possible or they want to have order introduced into the company fast. Any fast implementation is always...

Process map - business offer

A company can only be managed effectively with detailed knowledge of its functioning. Yet the management cannot know every detail. They mostly use the process map as a clear overview of the company´s functionality. If you want to manage your company effectively, you need to set up the process map correctly, i.e. it has to be in accord with reality, the company´s objectives,...

References

Management Training

The cooperation and the training were aimed at preparing selected workers for the position of a teamleader or a manager. Providing them with enough training, so that they are able to lead workers and create collaborating teams.

.A.S.A.

Modelling and optimization of process map, proposals to streamline the management and vision and also how to simplify the system.

Dictionary

Process map

Process map is a graphical illustration of all major / top processes that a company needs to carry out its products. Map should show the main flow of of realization. Alternatively, processes can be divided into different groups according to the importance of such support processes, etc.

Process owner

A process owner is a responsible person who creates a process in such a manner as to bring the company added value in terms of quality products, service, profit, loss elimination, and so on. They can be managing the process while, gradually, making it more efficient. However, they do not need to perform the process´s individual operations. It is good, though,...

Specialization

Method

Norm

Advisors

Advisor ideas

„The operational activities causes falling asleep of managers and whole company.“ more >>

Jiří Střelec Jiří Střelec

Every day is increasing long list of tasks and challenges to be solved. In some companies, you would not have to go home and all the time you could work. It still have not finished the tasks. If managers begin to "drown" in such operative, they easy to forget the long-term development of the company. Strategically managers are starting to fall asleep and  company too with them. They do not notice that the surrounding environment is changing day by day and the competitors has brought new technologies and products. Easy then the time will come when no longer need to work. Please, take some time each week to develop yourself, your team, company. Give regular time regular to working of strategy and vision of the company.

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