Balanced scorecard

publication date 21.12.2012

Balanced Scorecard (hereinafter also BSC) is a strategic managerial system that helps convert the company's strategy to grasp (concrete) plans and benchmarks. It helps you adjust the balance between corporate plans. Creates strategic feedback to the success of the strategy implemented. So it is a practical model for measuring business performance.

Method was defined by Robert S. Kaplan and David P. Norton. The problem with most companies is how to ensure that the strategies applied in all activities of the company. Hence, Balanced Scorecard measures the success of the strategy in 4 perspectives:

  • financial
  • customer
  • process
  • learning and growth

How to implement Balanced Scorecard can be found in the description of methods.

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„A consultant expedites problem solving while putting the solution level higher.“ more >>

Jiří Střelec Jiří Střelec

A consultant is mostly a person who has been dealing with a particular problem longer and in greater detail than their customer. They have already gained more hands-on experience in practice including their results. This is why they can expedite solution of problems for the customer at a higher quality level.